Delete your Lexi account or data
This page applies to Lexi Language Learning (developer: Saeed Rezaeitoroghi / CHALLENCY) on Google Play, the App Store and the web.
Delete your whole account
- Send an email to saretocan@gmail.com with the subject “Delete my Lexi account”, from the email address you signed up with.
- We will confirm the request by replying to that address.
- Your account and all associated data are permanently deleted within 30 days.
What is deleted
- Your account (email, name, user ID)
- All learning material you added: texts, photos, PDFs, audio files
- All extracted items, review history, scores, streaks and sessions
- Voice recordings and pronunciation results
- Your subscription record (any active subscription is cancelled)
What may be kept
Payment records required by law or by our payment processor (Stripe) are kept for the legally required period. They contain no learning data.
Delete only some of your data
You can delete individual items, materials, files, recordings and “My Mind” sessions directly inside the app without deleting your account. You can also email us to request deletion of specific data types.